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my iphone does not show up in itunes next to the music window. when phone is pluged in the computer it shows up in the drives. how can i make the icon show up so i can back up my phone on my computer?

i am trying to back up my iPhone 6 on to my computer. I have down loaded the newest version of iTunes but when i plug in my phone the phone icon next to music does not show up. The phone when plugged into my computer does show up in the drives on my computer.




Windows, Windows 10

Posted on Jul 7, 2020 3:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2020 3:40 PM

See if this helps: https://support.apple.com/en-us/HT204095

3 replies

my iphone does not show up in itunes next to the music window. when phone is pluged in the computer it shows up in the drives. how can i make the icon show up so i can back up my phone on my computer?

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