Can apple back up my phone with a broken screen?
Can apple back up my phone with a broken screen? I am unable to do it because my screen blacked out.
iPhone X, iOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Can apple back up my phone with a broken screen? I am unable to do it because my screen blacked out.
iPhone X, iOS 13
Nobody can backup an iPhone if they cannot interact with its software via the touch screen. That’s like trying to use a computer without a keyboard or mouse - there is no way to select or execute commands on a touch screen device with no functional touchscreen.
As others have mentioned, neither you or Apple can back up your iPhone without a functioning touchscreen
Are you trying to back up your iPhone to restore it on a replacement or do you plan on upgrading?
If you were planning on replacing the damaged iPhone, you can have your touchscreen replaced at a third party repair center
No
You supposed to have periodically backup to iCloud, or iTunes in personal computer before iphone gets busted. So what other post wrote:
Can apple back up my phone with a broken screen?