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App Updates

Hi, hope you can help....

I have a new Mac computer. When asked do I want to update apps (Pages, Keynotes and Numbers) it says "Cannot Update App - cannot be updated because it was refunded or purchased with a different Apple ID". I have only ever had one Apple ID which I have had for several years with a number of iPhones.

Can anyone help please?

Thank you in advance.

iMac 21.5″, macOS 10.15

Posted on Jul 10, 2020 3:15 AM

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Question marked as Top-ranking reply

Posted on Jul 10, 2020 3:29 AM

Hi,


Just delete apps that told have different Apple ID and download it again.

1 reply

App Updates

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