My phone doesn't power on and has a small crack on the side

If you didn't subscribe to AppleCare Plus protection plan, no warranties cover accidental events.

These are the prices (valid in US Apple Stores, taxes excluded, work included), to replace your broken screen:

iPhone Screen Repair & Replacement - Official Apple Support

Check those prices in your country, if you're out of USA.

Regards

Giulio

Fainas,

We, just users like you, cannot diagnose your problem remotely.

Only Apple technicians at an Apple Store or Authorized Service Provider, after checking your device, can judge and offer you all the available options.

Best of luck.

Giulio

They "who"?

You need to talk to Apple technicians, and they are not here. This is a user to user public tech support forum.

You can contact Apple Support online, using this link:--> Get Support

Giulio

fainas12 Said:

“My phone doesn't power on and has a small crack on the side: My phone isn't power on it hava small crack side of the phone so refuse to replacement what can i do [...]They said to speak with you“

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Getting Service:

If it were newly-purchased and came like that right Out-of-the-Box, then they’d probably not blow you off. So, if that is the case with an iPhone, then you’d tell them.

Getting a New iPhone:

But, being an older device, there’d be nothing new about it. So, go for a new phone. Consider getting OtterBox brand case for it for an iPhone. I’ve had my iPhone encased in one for 6 years and not even a scratch or chip on it.

Apple limited warranty DOES NOT cover accidental events, sorry.

Giulio

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