You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

crandycrane Author

Level 1

4 points

icloud and iphone weren't sync'd - now all my contacts are deleted

Iphone deleted my contacts from the past 5 years. Apparently it wasn't backing up to icloud... then icloud randomly sync'd and old version of my Contacts up to the iphone. It deleted all my new contacts.

I don't really understand since I have gotten a new phone inbetween that time. I don't know where this old icloud back up came from.

As far as my phone is concerned, I have no Contacts in the "on my iphone" group in Contacts.

Any idea how I can get my contacts back? Am I screwed?

iPhone 11, iOS 13

Posted on Jul 13, 2020 5:06 PM

Top-ranking reply

Winston Churchill

Level 10

122,549 points

Posted on Jul 13, 2020 5:34 PM

Welcome to the Apple Community.

Iphone deleted my contacts from the past 5 years. Apparently it wasn't backing up to icloud... then icloud randomly sync'd and old version of my Contacts up to the iphone. It deleted all my new contacts.

iCloud doesn't randomly sync an old version of your contacts, if we knew what had happened it might help to put things back the way they should be.

Have you tried restoring from iCloud.com ➔ Settings ➔ Advanced ➔ Restore Contacts

View in context

icloud and iphone weren't sync'd - now all my contacts are deleted

Similar questions