I can’t watch greyhound on my amazon fire stick on a Samsung tv, I’ve tried everything, but I can watch other shows, just not the premium shows

I received Apple TV + for 1 year free, I downloaded the app on all my devices and the on the my tv using amazon fire stick, the problem is I can’t watch premium movies only the free ones for non subscribers but I can watch all movies on my apple devices,

please help

Posted on Jul 13, 2020 8:03 PM

Reply
2 replies

Jul 17, 2020 7:21 AM in response to Fireballs

Hi, Fireballs.


Welcome to the Apple Support Communities. We’re glad you decided to reach out about your Apple TV+ subscription. It sounds like you’re using your Apple TV app on various devices, but you aren’t getting the same content available on your Amazon Fire Stick. We may be able to help.


The Apple TV app is a platform where you can manage many of your favorite streaming services from one app. For example, you can watch Hulu, Prime Video, Netflix, and Disney+ content (with subscriptions) from the Apple TV app. 


Your Apple TV+ subscription is similar to those services we listed above except that it’s all Apple original content. This allows you to watch shows like The Morning Show, For All Mankind, Dickinson; as well as Apple movies like Greyhound. You should see the Apple TV+ app icon about halfway down the page when you open the Apple TV app on your Amazon Fire Stick. 


Apple TV+ - Apple


If you see content available on one device where you’re asked to pay for it on another, you may need to trace the content to the app and make sure you’re logged into that app on your Amazon Fire Stick.


This article may help:

Watch on Amazon Fire TV - Apple Support


All our best.

Jul 29, 2020 12:07 AM in response to BreeZee_17

I have Apple TV free for one year when I purchased an iPhone. The problem is I can’t watch it on any of my TVs. I can’t see the app anywhere to download.

I have an Apple TV box and I’ve tried to airplay Greyhound from my phone but it won’t play, all other content purchased from Itunes over the years all streams with no problems. Why not Greyhound ?

I’ve been buying Apple iPhones/tablets for years now so this is so frustrating. Don’t think I’ll be subscribing to Apple TV once my year is up if I can only watch on a phone/tablet.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t watch greyhound on my amazon fire stick on a Samsung tv, I’ve tried everything, but I can watch other shows, just not the premium shows

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.