I can access my Iphone storage, and can click on the review large attachments. option.
But once I am in that screen, it lists my photos and videos, but I cannot click on them.
In front of the attachment is a clapboard or blank page icon.
I have attached a pic of said issue.
How do i fix this in order to review them?
iPhone 6s, iOS 13
I have been having this same problem too. Help!
The above suggestions are not working and I desperately need to review these attachments. What else is a solution? Could it be my messages are not finished indexing?
Hi Overtiredmomma2013,
Thanks for your post! We understand you are unable to view the attachments in Messages. Is your device currently low on storage? If you haven't already, restart your device.
Next, if the issue is persisting, try freeing up storage another way, such as deleting or offloading unused apps.
How to check the storage on your iPhone, iPad, and iPod touch
Let us know what you find out!
Take care!
Cannot review large attachments
