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albertchliu Author

Level 1

8 points

ios 13.5.1

after update ios, I cannot use moible data. but wifi is okay. I restored my iphone by using itune (follow apple website instruction). However, when I turn on my iphone 7 again, the screen shown "cannot activate", the only option left is swithched off the phone.

I talked to apple support, and they told it was hardware problem, and suggested I bring my iphone 7 to local service provider. however, the local service provider told it required $A 488 to replaced another refurbished iphone 7. is it fair ?

iPhone 7, iOS 13

Posted on Jul 15, 2020 4:02 PM

Top-ranking reply

Lawrence Finch

Level 10

215,524 points

Posted on Jul 15, 2020 4:03 PM

If it is out of warranty it is fair. However, see if this applies to your phone—>iPhone 7 Repair Program for "No Service" Issues - Apple Support

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ios 13.5.1

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