Pop up message while in Contacts

I always get the message Password Incorrect - Enter the password for the CardDAV account "contacts" What is this?

Posted on Jul 15, 2020 6:15 PM

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Posted on Jul 20, 2020 6:05 AM

Hey there, mshark1086.


Welcome to the Apple Support Communities! Thanks for posting about the error you're getting in the Contacts app on your iPhone. We'd be glad to help.


CardDAV is a protocol for syncing contacts. It's a lot like an IMAP email account, which most email service providers use today. If you're using multiple accounts for contacts on your iPhone, you might want to check and ensure that all the passwords are right. To check, go to Settings > Passwords & Accounts and check each one that's configured. You can also see which of those configured accounts uses which synced service, such as mail, contacts, or calendars. A little more overall info on all that can be found in Manage and delete contacts on your iPhone, iPad, or iPod touch.


Cheers!

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Question marked as Top-ranking reply

Jul 20, 2020 6:05 AM in response to mshark1086

Hey there, mshark1086.


Welcome to the Apple Support Communities! Thanks for posting about the error you're getting in the Contacts app on your iPhone. We'd be glad to help.


CardDAV is a protocol for syncing contacts. It's a lot like an IMAP email account, which most email service providers use today. If you're using multiple accounts for contacts on your iPhone, you might want to check and ensure that all the passwords are right. To check, go to Settings > Passwords & Accounts and check each one that's configured. You can also see which of those configured accounts uses which synced service, such as mail, contacts, or calendars. A little more overall info on all that can be found in Manage and delete contacts on your iPhone, iPad, or iPod touch.


Cheers!

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Pop up message while in Contacts

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