When using my new iPad on Zoom my image appears in the participants gallery as a one-third width image with black bars down each side. Why? A friend with an identical iPad shows with a full sized image on Zoom. What setting do I need to change to make my image full size?
Xtrememaniac - Thanks for your response. In a way your suggestion led to the issue. The 'setting' turned out to be something which iPad users probably would never even think about and hence be unable to relate to my issue. The iPad arrives with the 'Orientation' lock engaged. By unlocking it (I am sure that most users would do that at initial switch-on) my issue has been resolved. Regards.
Xtrememaniac - Thanks for your response. In a way your suggestion led to the issue. The 'setting' turned out to be something which iPad users probably would never even think about and hence be unable to relate to my issue. The iPad arrives with the 'Orientation' lock engaged. By unlocking it (I am sure that most users would do that at initial switch-on) my issue has been resolved. Regards.
I have tried that without it making any change. I have noticed that at times there are other participants in the gallery who's images are also one-third size with black side bars Not able to tell what devices they are using.
markwmsn - both directions and the issue is the same. Not yet sure about our friend. However your question set me thinking and realise that the 'orientation' lock on the iPad was set on. When this was unlocked the issue resolved itself in the landscape position. The issue still exists in portrait position but I would guess that is due to the camera being in a fixed orientation in the device so the image being transmitted by the iPad is 16x9 ratio when it is in landscape and 9x16 ratio when in portrait. Many thanks for your help.
I’m not sure on how to answer this but did you minimize the meeting?
Which way are you holding your iPad -- portrait (charging port on bottom or top) or landscape (charging port on left or right)? Is your friend holding his/hers the same way?
Sorry to say this but I have no idea what you are trying to say, Probably try changing the setting!
The image my iPad creates on Zoom
