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MakSimpson Author

Level 1

18 points

iPhone 11 keeps hanging up on people.

So whenever I'm on a call with one of my friends, my connection will be just fine but my iPhone 11 hangs up just randomly. Is there anyway I can fix this?

iPhone 11

Posted on Jul 16, 2020 9:39 AM

Top-ranking reply

jeremy_v

Community Specialist

Posted on Jul 20, 2020 2:14 PM

Hello there MakSimpson,

Thank you for using Apple Support Communities! We understand that you are having an issue with calls dropping. We are more than happy to help you out with this.

Before beginning any troubleshooting, please be sure that you have a backup of all of your information. To do do, follow the steps in this article:

How to back up your iPhone, iPad, and iPod touch

Please also be sure that your iOS is up to date by navigating to Settings> General> Software Update.

To troubleshoot, we recommend checking with your cellular service provider to be sure that your service is not causing the problem. If it typically happens in one location, it may be an issue related to the environment.

If you continue to experience issues, we recommend contacting Apple Support for further assistance. You can reach us here:

Contact Apple for support and service

We hope this helps! Have a great day!

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iPhone 11 keeps hanging up on people.

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