iOS 13.6 overheating and battery drain issues

I have an iPhone SE 2nd gen and I’ve been experiencing surprisingly hot temperatures and performance issues. I tested it in Geekbench a few days ago and got a CPU score of 1321 and today I got 789. I don’t know if this is because of the later iOS builds . However when using 13.5.1 I got great performance. And long battery life.

Could this be just my iPhone or are others experiencing this as well?


[Edited by Moderator]

iPhone 11

Posted on Jul 18, 2020 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2020 11:24 AM

I have had the overheating problem on 3 of my family iPhones using iOS 13.6 with all apps up to date. In our case it was the Google Maps app that was causing the phone to overheat and drain the battery as described by others. Deleted the app and the iPhones now run cold and battery usage back to normal. I have nothing against the Google Maps but perhaps the current version is doing something it shouldn't. Try this solution for yourselves.

298 replies

Sep 4, 2020 11:21 PM in response to LD150

Im not a tech or a scientist but if a battery gets overloaded or super hot due to high chipset demand then the battery would get overworked and eventually become bad. Correct? I’m not necessarily in agreement with the thought that this is just a hardware problem because so many people are having this same problem across many different chipsets and devices. I believe it has something to do with the iOS looking to sync with iCloud either via privacy & location settings or the general contacts colanders iMessage. But my phone was hotter than **** and losing battery quickly and by turning off and resetting systems I somehow was able to alleviate the problem and have stability now. BTW my battery is somewhat scarred because of this issue it now doesn’t take a full charge the capacity is now less than before this whole thing started.

Sep 14, 2020 8:30 AM in response to IvanEvans

Just started happening with two different phones (X and 11 pro) running 13.6.1. The phone runs hot and battery drains like crazy. If you're charging at the same time, it runs hotter. The X actually gave an overheating indication while charging. This looks like a software bug to me. In each case when the battery drains/phone runs hot, there appears to be a "stuck" background task running at nearly 100%. I upgraded and will test with 13.7 to see if it fixes it

Sep 18, 2020 12:12 AM in response to Duje13

No joke intended. If your phone is losing 10% battery in 4 minutes you surely have a serious hardware problem.

I can't think of any rogue app that will do that. But remember some minor app devs are claiming they only had 24 hours notice of ios14 so if I were you I would backup and restore as new to clear out the crud and try again. If it burns like that on vanilla ios14 get it looked at.


Sep 18, 2020 12:40 AM in response to LD150

peter_watt wrote:

No joke intended. If your phone is losing 10% battery in 4 minutes you surely have a serious hardware problem.


I've seen that kind of power drop in two situations:


1) You only have one bar of cellular signal, so the radios are turned up full power to maintain connection with the tower.


There was one office I was working at that had very poor reception - in fact most of the building was "No Service."


When I could keep one bar you could just about watch the battery drop; at full power they use a lot of battery, that's just par for the course.


2) Using navigation apps in areas with poor cell service


Navigation apps alone draw a lot of power to continuously get updates from GPS, but add a poor cell signal and its even worse.



Oct 16, 2020 10:16 AM in response to sekipold

I had no problems before 14.

After update it used a lot if battery for a while but I sync'd again with no photos or music while it settled. Now it's fine.

Also got rid of hot apps like Times Radio and moved to using Safari to listen.

Its always a matter of eliminating hot apps and high usage processes like photos til the phone re-indexes spotlight etc.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 13.6 overheating and battery drain issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.