iOS 13.6 overheating and battery drain issues

I have an iPhone SE 2nd gen and I’ve been experiencing surprisingly hot temperatures and performance issues. I tested it in Geekbench a few days ago and got a CPU score of 1321 and today I got 789. I don’t know if this is because of the later iOS builds . However when using 13.5.1 I got great performance. And long battery life.

Could this be just my iPhone or are others experiencing this as well?


[Edited by Moderator]

iPhone 11

Posted on Jul 18, 2020 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2020 11:24 AM

I have had the overheating problem on 3 of my family iPhones using iOS 13.6 with all apps up to date. In our case it was the Google Maps app that was causing the phone to overheat and drain the battery as described by others. Deleted the app and the iPhones now run cold and battery usage back to normal. I have nothing against the Google Maps but perhaps the current version is doing something it shouldn't. Try this solution for yourselves.

298 replies

Jul 21, 2020 11:12 PM in response to HangTuah8

"...Looks like an employee of Apple that still trying hard to convince unsatisfied consumer.

Now I’m in complete regret for updating into iOS 13.5.1. when I should just stay on factory iOS.. ."


and you appear to be someone who will not answer responses made to them, will not try offered remedies, has no idea who runs this forum, does not understand there's no such thing a "factory iOS" and is in the wrong thread - this is the 13.6 battery drain myth thread .


Jul 22, 2020 11:13 AM in response to LD150

"you must not post beta test reports here

Apple beta terms"


Unfortunately, the Terms and Conditions state clearly this is not an NDA issue. The OP (original poster) did not specify a bug in it's entirety (through non-disclosed code etc.)


"scripts, code snippets, utilities, configuration

profiles, sample code, troubleshooting applications and bug submission tools (“Seeding Tools”)."


The generalization of "overheating and battery drain issues" with the issue pursuant regardless of version (beta or not) is not a violation of the Terms. Maybe, to clarify, you need to read them. You as well quoted the OP (original poster) specifically yourself. If this were a violation your reply would be redacted as well. It's rather typical of automation to remove segments that people report regardless of their satisfactory of the terms and their accountability.


[Edited by Moderator]






Jul 22, 2020 12:53 AM in response to LD150

@peter_watt - Thanks, Peter, for the suggestions. You said: "There is no inbuilt problem with this 13.6 and the drain problem experienced by the few 13.5 users was "fixed" by 13.6. However, it is possible to have a bad update or bad apps."


It doesn't make sense to me that this problem has occurred on so many people's phones - 85 people so far have logged this issue in just a few days. So I'm hoping that Apple's tech guys can dig a bit deeper and try to resolve this, and fix with the next iOS update, ASAP. Most people report that battery drain has suddenly become an issue, and overheating is also a common complaint. If there are 85 complaints on this forum, there are probably many thousands or hundreds of thousands of affected users.


We shouldn't all have to go through the steps you recommend and restore our phones as a new device, as you recommend. Many users won't have the skills or confidence to do this, and would expect Apple to fix a problem that users didn't create. This issue is likely to affect customer loyalty and the value of the Apple and iPhone brands, so it makes good business sense for Apple to respond accordingly.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 13.6 overheating and battery drain issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.