Cannot scan to PDF (Error: The file could not be opened)
Since Apple released macOS Catalina I have problems with my Samsung M2070 printer & scanner. I updated the newest firmware for the printer, but I still can't scan documents to PDF format in color. The Preview app show me the following error message when I try to open the file:
"The file could not be opened. It may be damaged or use a file format that Preview doesn't recognize."
After contacting the HP support team for Samsung printers they told me that this is a Mac problem and Catalina doesn't support the generation for colored PDF scan. However b/w scans sometimes work and scanning as jpg in color also works.
For scanning I'm using Apple's Image Capture app.
Does anybody have similar issues with the scanning under Catalina and knows what to do? I also wonder if the statement from the HP support is it's a Mac and not a device problem?