You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos app will not open on my MacBook Pro

For the last week I have been trying to open my Photos application on my MacBook Pro and all I get is the spinning rainbow wheel of death. I have to force quit the app and it says "not responding". Please advise, I need to get to my photos!

MacBook Pro 15″, macOS 10.14

Posted on Jul 20, 2020 5:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2020 9:59 AM

Start in safe mode. Does it run then?

Create a new account on the machine. Does Photos work there?


How to use safe mode on your Mac - Apple Support

4 replies

Photos app will not open on my MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.