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Shared location - "no location found" to those I share with - Mac

Shared location of my Mac with colleagues but it shows no location found. I can see their's and Find My shows me my location. How do I fix this?


MacBook Air 2019 - Mac OS Catalina - 10.5.5.

Using Wifi


Have tried sharing location indefinitely with two colleagues and both report no location available.

Location shows up on Find My, Maps, etc - and I can even share my location from Maps


-Went through all of settings to make sure everything were on and correct for the following:

-Find My (under Apple ID - iCloud)

-Location services on (under privacy)

-Ran first aid in disk utility

-Reset computer

-Checked and unchecked automatic time zone

-No software updates available

-Made sure Wifi was the first task and my router was priority


Anybody else run into this issue?



MacBook Air

Posted on Jul 21, 2020 8:31 AM

Reply
1 reply

Jul 24, 2020 10:51 AM in response to Checkoutstreetepistomology

Hello Checkoutstreetepistomology.


Thanks for reaching out to Apple Support Communities. We see that you are having some trouble with sharing the location of your MacBook Air. We will be glad to assist.


First, use safe mode to see if that helps: How to use safe mode on your Mac


If the problem persists, try a test user account: How to test an issue in another user account on your Mac


Let us know how it goes.


Cheers.


Shared location - "no location found" to those I share with - Mac

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