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I bought an iPhone and it has remote management

How can i contact Apple Support ? I bought an iphone and it has remote management and i've read they can disable that if i have proof of purchase




​[Re-Titled by Moderator]

iPhone X

Posted on Jul 23, 2020 6:00 AM

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Posted on Jul 23, 2020 9:53 AM

You can only disable it if you have an original receipt from Apple. Otherwise, you will need to contact the organization that manages the device if you purchased it from them. If you purchased it from someone that is not Apple, and is not the organization that manages the device, you will need to contact the seller for a refund.

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Jul 23, 2020 9:53 AM in response to freddysoto

You can only disable it if you have an original receipt from Apple. Otherwise, you will need to contact the organization that manages the device if you purchased it from them. If you purchased it from someone that is not Apple, and is not the organization that manages the device, you will need to contact the seller for a refund.

Jul 23, 2020 10:28 AM in response to freddysoto

That does not mean it isn't stolen. That just means it wasn't reported as stolen.


It is managed under Apple's business manager program (formerly the Device Enrollment Program).


Either it's stolen, or it was improperly disposed of by the company that originally purchased it.


Either way, it's not usable as it is and Apple will not intervene.


Next time, buy from an authorized retailer.

I bought an iPhone and it has remote management

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