Add to Spotify and Sync Shazams to Spotify does not working.

Hi,

I already tried to reconnect Spotify app multiple times, but the issue is not disappearing.

There are screenshots below to demonstrate the issue.

iPhone 11, iOS 13

Posted on Jul 23, 2020 6:04 AM

Top-ranking reply

CarlAVII

Community Specialist

Posted on Jul 26, 2020 8:08 PM

Hello vhevlich,

Thanks for reaching out to the Apple Support Communities. From your message it sounds like you have been unable to connect Shazam to your Spotify account.

Based on the information you've provided it looks like you've tried setting it up again. Begin by quitting both Shazam and Spotify with these steps: How to force an app to close on your iPhone, iPad, or iPod touch.

Once both are closed Restart your iPhone. After restarting, follow the steps under the Spotify section of "Listen to your Shazams," in this article: Use Shazam with Apple Music, Snapchat, and more.

All the best.

View in context

Similar questions

2 replies

Top-ranking reply

CarlAVII

Community Specialist

Jul 26, 2020 8:08 PM in response to vhevlich

Hello vhevlich,

Thanks for reaching out to the Apple Support Communities. From your message it sounds like you have been unable to connect Shazam to your Spotify account.

Once both are closed Restart your iPhone. After restarting, follow the steps under the Spotify section of "Listen to your Shazams," in this article: Use Shazam with Apple Music, Snapchat, and more.

All the best.

CarlAVII

Community Specialist

Jul 26, 2020 8:08 PM in response to vhevlich

Hello vhevlich,

Thanks for reaching out to the Apple Support Communities. From your message it sounds like you have been unable to connect Shazam to your Spotify account.

Once both are closed Restart your iPhone. After restarting, follow the steps under the Spotify section of "Listen to your Shazams," in this article: Use Shazam with Apple Music, Snapchat, and more.

All the best.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Add to Spotify and Sync Shazams to Spotify does not working.