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Some keys not working on macbook pro late 2011

Hi!


I have an mackbook pro late 2011 that has served perfectly until now. The keys from s to l (mainly second row of the keyboard) stopped working. The keys are lagging or not responding at all. The problem can be absent but then reappears. External bluetooth keyboard works ok. I have refreshed memories and done all the routine tasks. What might cause this? Loose cables, dirt, liquide etc.? Unfortunately the keyboard can't be changed due to lack of repair parts and unavailable mac support for an vintage device.


Thanks a million for anyone who can help me!


Juha

MacBook Pro 13″, macOS 10.13

Posted on Jul 25, 2020 9:52 AM

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5 replies

Jul 25, 2020 11:31 PM in response to HWTech

Thanks a lot for your reply.


Since there is no official Apple support left I must rely on available 3rd part sellers. What parts do I need? Is this item ok:


https://www.ebay.com/itm/A1278-Swedish-Finnish-Keyboard-Screws-For-MacBook-Pro-13-2009-2010-2011-2012/163819935829?epid=2260944863&hash=item26246dd855:g:lxsAAOSwETJZ~AD~


Any other seller I could turn to in order to find genuine parts?


Grateful for your help.


Juha



Jul 26, 2020 11:44 AM in response to Juha2015

Yes that should work, but it is a lot of work. IIRC there are about 50+ extremely tiny screws. I don't recall if this model also used rivets, but I do know some models do use a few rivets.


The back of the keyboard also has a very thin & delicate piece of plastic which will most likely rip and tear when you remove the keyboard. This piece of plastic is used to reflect the keyboard backlight across the keyboard and it also acts as a bit of a shield to prevent small amounts of liquid from falling through the keys to the Logic Board.

Jul 28, 2020 2:35 AM in response to HWTech

Thanks for your reply.


I checked the cables and cleaned them with compressed air. I'm not sure how to pull the cables completely from the socket. I lifted the lock and pressed some air underneath. The keys seemed to work ok for a while but then after few restarts the dysfunction reappeared. What else can cause this only for keys S-L? To change the keyboard is not an easy task.

How about to change the whole top-case? Not much easier?



Jul 29, 2020 6:19 PM in response to Juha2015

The cable just slides out once the latch is raised. You may need to carefully use a nylon stick or a pair of tweezers. Just make sure to disconnect both the charger & power adapter first. Assuming no liquid damage, sometimes keyboards just experience an electronic failure of any number of keys.


Replacing the whole Top Case really isn't much harder since you are removing almost the same parts. When replacing the whole Top Case you will also be removing the Display, Trackpad, speakers & battery. Personally I find this easier & faster to replace the whole Top Case Assembly than replacing the keyboard assembly itself especially since it is nearly impossible not to tear the plastic beneath the keyboard. Of course the Top Case is usually more expensive than just the keyboard itself.


FYI, you do have to be careful with the Top Case Assembly you receive. A client purchased one to fix his laptop, but decided to have me perform the repair. The Top Case Assembly was for the next model year and it was ever so slightly different. The main difference was one of the Logic Board mounting posts was a few millimeters out of place plus I had an issue with another bracket and the right speaker. I was able to cut out the mounting post and use other parts which luckily were still attached to the replacement Top Case Assembly. If you don't notice these small differences, then you could damage or fry the Logic Board.

Some keys not working on macbook pro late 2011

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