Hi, my when my iPhone 7 Plus is capturing using portrait mode the saved pictures are not in portrait mode. I’m running iOS 13.6 Below are the pictures:
UPDATE: **I just fixed the issue by replacing the camera.**
The camera may work normal but when the portrait mode are not saving portrait pictures then the camera is already broken. Now that my camera is replaced, the issue on portrait mode is now gone. :)
Hello jericho161,
Thanks for using Apple Support Communities! We see you're having an issue with Portrait mode on your iPhone 7 Plus, and we'd like to help.
Has your iPhone 7 Plus ever been able to take Portrait mode photos and also see them as Portrait mode in the Photos app?
If so, have you restarted your iPhone since noticing this issue? If not, go ahead and do that, as a restart can resolve unexpected issues. Restart your iPhone
When you're taking the photo, make sure you're using the rear camera, as the front facing camera on an iPhone 7 Plus doesn't have Portrait mode as an option.
Check out the steps in this article: Use Portrait mode on your iPhone
Try standing about 8 feet away from the subject. Also try different subjects to see if that makes a difference.
Keep in mind, if the photo is shared or saved to other apps, they may not support Portrait mode.
Take care!
I tried restarting it but noting is happening. My camera is working properly. Also, depth effect is working properly too. The problem is that when you are viewing it at photos app, the photo is normal and not in portrait. I also tried restoring in itunes and it did not fix the problem :(
IPhone 7 Plus portrait mode issue
