You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Two factor authentication preventing to access my icloud account

My trusted device and trusted number is not accessible as my iphone crashed. I am unable to setup my new phone as my icloud account has two factor authentication and the 6 digit verification code is going to my old phone which is not accessible. From last 5 days I am unable to setup my phone. Wha is the process of accessing my icloud account without requiring to verify using two factor process.

Posted on Jul 28, 2020 9:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2020 9:51 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

1 reply

Two factor authentication preventing to access my icloud account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.