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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Out of a sudden I’ve been charged for subscription for games I never bought. All purchases need a Touch ID so I’m certain nobody uses my phone to buy it. The game is not even on my phone. It already happened twice. What can be done to prevent this and what are the recourse to get back my money?
iPhone 6s, iOS 13
Here's what Apple says to do to request a refund for apps or content that you bought from Apple.
Here's how to see or cancel your subscriptions just to make sure what you have listed there matches what you think should be there.
If you see an Apple.com/bill charge or an unfamiliar charge, there's a support article for that!
Same goes for if you see an Apple services charges that you don't recognize.
Good luck!
-- JDee
Here's what Apple says to do to request a refund for apps or content that you bought from Apple.
Here's how to see or cancel your subscriptions just to make sure what you have listed there matches what you think should be there.
If you see an Apple.com/bill charge or an unfamiliar charge, there's a support article for that!
Same goes for if you see an Apple services charges that you don't recognize.
Good luck!
-- JDee
I’ve been charged for subscription I never bought. How to prevent this and obtain a refund?
