On my new macbook air 2020 I just bought a Dell DW316 external dvd drive and since my mac has thunderbolt 3 i use an adapter to get the usb for the external dvd but once i plug them in all that happens is the dvd drive makes non stop click sounds? i tried plugging in the macbook while trying to use the dvd drive and that still didn’t resolve the issue. please help me.
MacBook Air 13″, macOS 10.15
Hi there lorenzoc119,
Thank you for choosing Apple Support Communities!
It sounds as though an external DVD drive that’s connected to your MacBook Air isn’t working correctly. You’re in the right place, we’d be glad to assist in seeking a solution.
Below are resources that can help:
If a USB device doesn’t work with Mac
If a Mac accessory needs more power or is using too much power
These resources include steps that can help to resolve issues when a device that’s connected though USB isn’t working.
We hope this helps,
Cheers!
DVD drive not working on macbook air
