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10 points

Catalina 10.15.6 - Airplay not working after update

After updating to Catalina 10.15.6, AirPlay functionality stopped working on Samsung smart TV and couple other devices.

All devices are on same network
Everything is up to date
Airplay functionality does work from my iPhone (updated to latest iOS) , just not from "MacBook Pro"
Tried all debugging methods, MacBook reset nvram, pram, router, etc etc..

So after wasting all this time, problem is narroved to MacOS and recent update. Have anyone experienced same behavior ? Or maybe found a solution to this bugged release ?

MacBook Pro 15″, macOS 10.15

Posted on Aug 1, 2020 9:28 AM

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filips992 Author

Level 1

10 points

Posted on Oct 7, 2020 8:02 AM

After quite some time troubleshooting, my cause was CheckPoint VPN which rendered AirPlay and some other functionalities unusable. After uninstalling CheckPoint VPN (which i need to use for business) everything works as expected. Hope Apple will sort this with CheckPoint - https://www.checkpoint.com/products/remote-access-vpn/

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24 replies

filips992 Author

Level 1

10 points

Aug 31, 2020 3:39 AM in response to gerem

I am using Macbook Pro and still have these issues, so it is not hardware specific issue.

tokijici

Level 1

18 points

Oct 2, 2020 1:46 PM in response to stztech

Internet Recovery to Catalina 10.15.7 did not solved the issue for me.

Oct 3, 2020 9:51 AM in response to filips992

After update macOS 10.15.7 my MacBook Pro and iMac not found airplay display. This issue only for updates new macOS 10.15.7.

Sep 12, 2020 7:17 AM in response to filips992

Same problem here. Everything working with iOS 13.7, all airport devices showing up. Older macOS versions everything working. Only on MacOS catalina 10.15.6 nothing shows up.

Everything on the same lan, same wifi access point

Solution for me was to change to another wifi connection (same lan). My access point has separate 5G and 2.4G connections. Using the 2.4G connection solved this for me.

Apple updates always break stuff :-(

tokijici

Level 1

18 points

Oct 5, 2020 3:34 AM in response to Mdtanvirhasan

I added a second airplay device - Raspberry pi with shairport-sync, on the same network and it works, I guess there is a compatibility issue here, Pioneer VSX 528 Receiver cannot be found by my Mac but works perfectly fine on iPad and iPhone.

tokijici

Level 1

18 points

Oct 7, 2020 1:29 PM in response to filips992

Unbelievable, how did you found that? I just upgrade the the latest version of Checkpoint VPN and my Receiver appeared right away! I always keep Checkpoint VPN up to date, it caused so many issues for me on Windows, first time I experience something like this on Mac OS!!! Thank you so much filips992!

filips992 Author

Level 1

10 points

Oct 7, 2020 2:35 PM in response to tokijici

v83.20 ? You are very lucky if this is your 1st issue with CheckPoint VPN client, i had kernel crashes and boot loops on MacOS on previous client versions (yes, multiple versions).

Thanks to MITM (Man in the middle) and packet inspection i managed to discover the cause, since when the TV was off and i tried to turn on screen mirroring a packet was sent to power on TV, and after that nothing was flowing to the TV.

Initial assumption was that Catalina minor version update was the cause.. Checkpoint on installation messes with MacOS, providing virtual adapter/interface (like any other vpn software), filters/firewalls and what not, de-installed it and everything was working and packets were flowing normally.

I still blame CheckPoint for poor support and slow releases over past year/s, and will look for alternative solution for hardware VPN/Firewall/etc.. in very near future.

Another tip for you tokijici since CP never introduced an option to disable CP VPN window startup on boot (which is quite annoying) .

To stop it from starting automatically, edit /Library/LaunchAgents/com.checkpoint.eps.gui.plist and change:

<key>RunAtLoad</key>

<true/>

To:

<key>RunAtLoad</key>

---

Then do the same in one more file, edit /Library/LaunchDaemons/com.checkpoint.epc.service.plist and change:

<key>RunAtLoad</key>

<true/>

To:

<key>RunAtLoad</key>

Edit:

One question by the way, do you experience "connection drop" after being connected for over 1h even if the icon and statistics show that you are connected ? I had this issue on Windows/MacOS with native clients, and over L2TP on Windows/MacOS/Linux. Just curious :) This issue is still ongoing even after CP HW upgrades in my company. I must point that everything is up to date, checked/updated weekly.

stztech

Level 1

8 points

Oct 9, 2020 10:02 AM in response to filips992

That's amazing! Thank you for sharing this!

Yeah, I had that program as well on my laptop, but not on my wife's laptop. She went ahead and updated her laptop to 10.15.7 when it came out, and did not experience the same AirPlay issues.

Note: When I originally uninstalled CheckPoint VPN, I just moved it to the trash and rebooted. That did not fix the issue.

I had to download the software (same version I had before) again, install it, then use the uninstaller tool inside the DMG to completely remove the program, followed by a restart.

After doing that, everything came back! Thanks again for your help on this!

filips992 Author

Level 1

10 points

Oct 9, 2020 10:12 AM in response to stztech

Next time you could do : sudo "/Library/Application Support/Checkpoint/Endpoint Security/uninstall.sh"

Since uninstall script came with installation pkg and of course reboot :)

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Catalina 10.15.6 - Airplay not working after update