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Level 1

14 points

All my photos didn’t download from my iCloud

I just upgraded from an iPhone 6 to an iPhone XS. And I backed up my 6, to iCloud right before switching to the new phone. After two days I noticed that many of my photos from before this March 2020 are not on my phone. I logged into my iCloud and I see them all on there. But only half of my total photos are on my phone.

I have tried everything including logging out and back in of my iCloud and my photos have not been downloaded back to my device. Please how do I get them back into my phone ?

Posted on Aug 1, 2020 1:50 PM

Top-ranking reply

zinacef

Level 10

88,473 points

Posted on Aug 1, 2020 4:04 PM

Try leaving the iPhone XS plugged in and connected to WiFi for a while. Based on how large your photo/video library is, it may take a while to sync to your device and to iCloud.

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All my photos didn’t download from my iCloud

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