You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I downloaded the icloud app to my windows pc. The photos option in icloud only gives me 2 options - icloud photos and shared albums. How do i get other options so I can download photos from icloud to my windows pc?

I downloaded the icloud app to my windows pc. The photos option in icloud only gives me 2 options - icloud photos and shared albums. How do i get other options so I can download photos from icloud to my windows pc?

iPhone 6, iOS 11

Posted on Aug 1, 2020 7:22 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2020 12:38 AM

https://support.apple.com/en-us/HT205323


4 replies

Aug 2, 2020 11:39 AM in response to Billshelppage

I had the same issue. I found a post that says to uninstall the iCloud program from Microsoft and reinstall the iCloud program provided by Apple on their site. I did that and once downloaded it gave me the options to download to my PC. I am now waiting to see what happens next as it is telling me it is initializing thousands of files...but for sure something is working that was not working before!

I downloaded the icloud app to my windows pc. The photos option in icloud only gives me 2 options - icloud photos and shared albums. How do i get other options so I can download photos from icloud to my windows pc?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.