2017 MacBook Pro camera is not working properly

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2017 MacBook Pro camera is not working properly

I have a 2017 MacBook Pro and my camera is not working properly. The green light flashes when I open FaceTime or PhotoBooth but the screen black. I have tried mostly everything(running diagnostics, sudo killall VADAssistant, and all the resets. I also have the Catalina update as well) I have tried calling apple support multiple times and sit on hold for too long before I hangup. Any suggestions?

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Aug 2, 2020 4:54 PM

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Answer 1

Aug 5, 2020 8:31 AM in response to carlyt12

Hello carlyt12,

Welcome to Apple Support Communities!

We understand from your question that your computer's camera is not working. We can certainly help you with this!

This article will be a good resource for you. It will walk you through the necessary steps to resolve the question.

If your built-in camera isn’t working on your Mac

We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!

Cheers.

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2017 MacBook Pro camera is not working properly

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