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User profile for user: homeden
homeden Author
User level: Level 1
8 points

Maps app in Mojave (v10.14.6) has stopped displaying graphics

This recently occurred a few days ago. The app opens but doesn't display any of the 3 basic graphic information under maps, transit or the satellite tab.


Recently updated OS to 10.14.6 (security and Safari updates). I initially noticed the mapping issue inside my Apple Photo app when I couldn't get any photos to display the location graphic. Got in touch with Apple tech support, tried a number of workarounds with them, they even had me reinstall Mojave. But a couple of hours later, the Maps app still doesn't work. Tech support basically didn't have a solution other than to suggest updating my OS to Catalina, which I'm not ready to do. I have a couple of programs that I rely on that won't play well with the new OS.


Any suggestions for getting the map app back to functioning again?

iMac 27″ 5K, macOS 10.14

Posted on Aug 3, 2020 12:31 AM

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User profile for user: homeden
homeden Author
User level: Level 1
8 points

Posted on Aug 3, 2020 1:36 PM

Update....I apparently figured it out. I read a comment/suggestion from a posting over a year ago that had a similar issue. They went into their Network settings via System Preferences and updated some of those items.


What I did, and I don't know if this really did the trick, but Maps is now displaying the graphics correctly. I went into System Preferences/Network:

1) Turned off and on my wifi connection.

2) Went into "Advanced settings" (bottom right radio button) and cleaned out a lot of "wifi preferred networks" (auto-join) that I've logged into with my iPhone and iPad over a period of time. Apparently my iMac collects these locations thru the iCloud connection associated with my mobile devices.

3) After I ok'd the changes....it took about 20 min for the Map application to start displaying maps/graphics in all the other programs that utilize the Maps app (Photo app location info in particular).


Everything's back to working again... hopeful this solved the issue!

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User profile for user: homeden
homeden Author
User level: Level 1
8 points

Aug 3, 2020 1:36 PM in response to homeden

Update....I apparently figured it out. I read a comment/suggestion from a posting over a year ago that had a similar issue. They went into their Network settings via System Preferences and updated some of those items.


What I did, and I don't know if this really did the trick, but Maps is now displaying the graphics correctly. I went into System Preferences/Network:

1) Turned off and on my wifi connection.

2) Went into "Advanced settings" (bottom right radio button) and cleaned out a lot of "wifi preferred networks" (auto-join) that I've logged into with my iPhone and iPad over a period of time. Apparently my iMac collects these locations thru the iCloud connection associated with my mobile devices.

3) After I ok'd the changes....it took about 20 min for the Map application to start displaying maps/graphics in all the other programs that utilize the Maps app (Photo app location info in particular).


Everything's back to working again... hopeful this solved the issue!

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Maps app in Mojave (v10.14.6) has stopped displaying graphics

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