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Level 1

4 points

face id has stopped working and unable to reset

face id on my iphone has stopped working. I know how to navigate to the Face ID & Passcode, but I'm unable to complete the setup face ID

iPhone XS, iOS 13

Posted on Aug 5, 2020 9:43 AM

Top-ranking reply

Level 2

267 points

Posted on Aug 5, 2020 10:08 AM

I love my Face ID.

here’s steps for when it’s not working: https://support.apple.com/en-us/HT208114

if all those fail please seek service for your device

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