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I can't download anything on App Store

I tried to download Outlook on my MacBook but following text pops up:


"We could not complete your purchase.

(null) can’t be installed on “Macintosh HD” because macOS version 10.13 or later is required."


What does it mean and what is the solution to it?


Thank you,

Linda

MacBook Pro 13″, macOS 10.12

Posted on Aug 5, 2020 12:13 PM

Reply
Question marked as Best reply

Posted on Aug 6, 2020 3:26 PM

See if you can upgrade to 10.13...


https://support.apple.com/kb/sp765?locale=en_US

https://itunes.apple.com/app/macos-high-sierra/id1246284741?mt=12


Don't use Firefox for the links.

6 replies

I can't download anything on App Store

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