Apple Pen Not Working

I had an Apple Pen 1st generation but I didn’t even have it for a month and it won’t work anymore. It won’t charge but it still has a warranty. But all the Apple stores are closed and I don’t know where to exchange it or get a new one. Please respond if you know where to go. Thank you.

iPhone X, iOS 13

Posted on Aug 6, 2020 6:35 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2020 6:40 PM

I suggest contacting/reaching out to Apple Product support and services.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.


https://www.apple.com/contact/


OR


https://support.apple.com/en-us/HT201232



Best of Luck to You!

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pen Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.