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Apple Pen Gen 1 Not Working

Hello,


Purchased Apple Pen Gen 1 mid-January 2020, and it stopped working about a week ago (less than 8 months post purchase). It is fully charged and it seems to briefly connect to Bluetooth, then connection drops. Restarted/rebooted iPad, all other Bluetooth devices work not problem with it. Since Apple Stores are closed, what are my other options?


Thank you,

Kami

iPad mini, iPadOS 13

Posted on Aug 17, 2020 3:17 PM

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Question marked as Best reply

Posted on Aug 17, 2020 3:20 PM

Have you updated your iPad Mini 5 to the latest iOS 13.6.1?

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Apple Pen Gen 1 Not Working

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