You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pen Gen 1 Not Working

Hello,


Purchased Apple Pen Gen 1 mid-January 2020, and it stopped working about a week ago (less than 8 months post purchase). It is fully charged and it seems to briefly connect to Bluetooth, then connection drops. Restarted/rebooted iPad, all other Bluetooth devices work not problem with it. Since Apple Stores are closed, what are my other options?


Thank you,

Kami

iPad mini, iPadOS 13

Posted on Aug 17, 2020 3:17 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2020 3:20 PM

Have you updated your iPad Mini 5 to the latest iOS 13.6.1?

Similar questions

2 replies

Apple Pen Gen 1 Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.