SiWelch and mac_in_tosh, I have to thank you both for doing a lot of the troubleshooting here...
I started my adventure with my Circle View last weekend and thankfully found your thread!
I have two Apple TV 4K at home (one of which is connected via Ethernet, the other over WiFi). My home network a Unifi setup with two wireless APs that broadcast a combined 2.4 & 5GHz SSID. I set up the camera and everything went well. When I tried to change the recording options to Stream and Allow Recording the loading wheel would be 'stuck' and the setting would never change.
There weren't many threads about this online, so I tried pretty much everything you did and nothing worked. I got on the phone with Apple, explained them what was going on and all the troubleshooting that I went through. At first, they tried to tell me that the camera was the issue and that I had to contact Logitech about it and use their supported app to setup the camera. I explained that the camera was only HomeKit Secure Video compatible and that there was in fact no app for it other than the Apple Home app. I described my exact networking setup and we did some basic troubleshooting over the phone. The missing piece for me here was the HomePod. I wasn't able to 100% reproduce what you had mentioned because I didn't own one. They shipped me a HomePod and after setting it up, I was able to have the Stream and Allow Recording functionality to work on my camera. I left it for a couple of days and now I successfully have recordings in the cloud and it's able to alert me of the different types of motion (animal vs. person vs. vehicle)...
Here's how I got it to work for me:
- Created a new 2.4GHz only SSID that is broadcast from only one of my two wireless access points.
- Connected the HomePod and Circle View to this 2.4GHz wifi network.
- Disabled home hub functionality in each of the two AppleTVs (without doing so, the connected hub always reverted back to either of the Apple TVs instead of the home hub.)
I'm still in contact with them. I let them know that my issue is resolved and everything is working as it should now. I am however, not letting this issue close right away, I'd like to see a solution from apple for this problem. I'm still in contact with their team over email to see this through. I don't believe that people should have to go through all this trouble to get a camera to record video to their iCloud. The requirements are clear on the Circle View's product page on the Apple store:
"HomeKit requirements:
Set up Circle View in the Home app on an iPhone with iOS 13.2 or later / iPad with iPadOS 13.2 or later.
HomeKit Secure Video requires a home hub (HomePod / Apple TV with tvOS 13.2 or later / iPad with iPadOS 13.2 or later) for remote live viewing and notifications, recording history, automations and intelligent detections.
A supported iCloud plan to store history — one camera on 200GB plan / up to 5 cameras on 2TB plan (plans subject to change)."
Thanks again for your detailed thread and troubleshooting, it definitely helped me out here. Hopefully we can see a fix soon!