iPad Pro Pen stopped working after 13.6 update

Last night, my iPad notified me that it updated to iPadOS 13.6. So when I started working in ProCreate, my pen wasn't responding. I put my pen on it's magnetic holding play, it displayed "Apple Pencil 100%". Took it off and touched the screen, and got nothing.


Turned off bluetooth and turned it back on, Apple Pen shows up as connected.


I forget this device. Pick the pen up, and then set it back on the iPad. It pairs immediately.


I forget this device. Then click on the Apple Pencil under devices and get the following error: "Pairing Unsuccessful: Pairing took too long. Make sure "Apple Pencil" is turned on, in range, and is ready to pair".


I also have restarted 2-3 times and tried all the same steps over again.


What do I do? I need this for work.

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Aug 10, 2020 7:59 PM

Reply
1 reply

Aug 11, 2020 9:44 AM in response to Azumoth

Hello,


If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.


Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.


Use Apple Pencil with your iPad or iPad Pro - Apple Support


Contact AppleCare

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iPad Pro Pen stopped working after 13.6 update

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