Fatal error?

While playing a show on the CBS all access app on Apple TV, the program froze and an error message appeared that said only “fatal error.” There was a button beneath it that said “OK.” What is going on? How can I fix this? I tried restarting to no avail, and I verified that Netflix still works.

Apple TV HD, tvOS 12

Posted on Aug 11, 2020 7:03 PM

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1 reply

rkaufmann87

Level 10

148,440 points

Aug 11, 2020 8:12 PM in response to MP0114

If the device works okay with Netflix and other providers, please contact CBS for support.

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Fatal error?

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