Aftermarket Headphone jack aux adapter stops playing song after 45 seconds with message not supported

I bought a aftermarket adapter so I can plug in headphones into my iPhone 10 and it will play 45 seconds of the song then it will stop playing and the message comes up not supported device. I bought the adapter at a non Apple store FYI. Is there any tricks or settings I can change so that my phone will support this non Apple auxiliary cable adapter or should I just buy another aux adapter at an actual Apple store?

iPhone XS Max, 13

Posted on Aug 14, 2020 4:06 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Aftermarket Headphone jack aux adapter stops playing song after 45 seconds with message not supported

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.