Keyboard, Trackpad & Bluetooth stopped working

Hello Everyone,


My magic mouse was connected to the system and i thought to close the lid of my macbook pro 13'' (2012) and put it for sleep. After few minutes when i opened it, all of sudden the first thing i noticed was, the Trackpad was not working, keyboard was also not working and the bluetooth sign now says "Bluetooth not available"


Following are the things i have tried so far.

  • Boot the macbook in safe mode.
  • Reset the SMC by connecting a windows keyboard. (WIDNOW + ALT + SHIFT + Power Button). I don't think it's getting reset because the magsafe light remains static and it turns on the computer normally.
  • I tried deleting all the .Plist files located under "Preferences"
  • Reattaching the keyboard & trackpad cable in the motherboard.
  • Reinstalled the OS (10.15.5) - Fresh Installation
  • Restored the time machine backup as well.
  • Etrecheck Report is also attached.


MacBook Pro 13″, macOS 10.14

Posted on Aug 14, 2020 2:31 PM

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Keyboard, Trackpad & Bluetooth stopped working

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