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Level 1

21 points

iOS 13.6.1 Wi-Fi network issues

I just updated my iPhone pro max and as soon as it restarted it lost it’s signal although I have other devices at my home from same carrier and are apple devices they all getting full signals but the phone which I updated lost the network, tried to update network settings I.e ##update# but still makes no difference.... this is getting crazy day by day

[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 13

Posted on Aug 14, 2020 9:01 PM

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SravanKrA

Community+ 2024

Level 10

410,484 points

Posted on Aug 14, 2020 9:03 PM

Reset Network Settings: Only network settings are removed.

When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

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89 replies

Shobsie

Level 1

4 points

Aug 27, 2020 11:49 AM in response to garrylaha

Reset network settings is just a temporary fix. Can we have a proper fix please.

J_Shah

Level 1

4 points

Aug 28, 2020 3:41 AM in response to harshal333

start using your sim on other mobile I am sure it will work and wait for an update from Apple.

Aug 28, 2020 9:53 AM in response to INNA0426

After trying to connect for 2 hours I went out with phones and when I came back in they connected straight away🤷‍♂️

Aug 28, 2020 8:33 PM in response to tarselli23

im on IOS 13.6.1 and I own a iPhone 7 and my cellular data just turns off randomly it’s been doing it for a good 2 weeks and I really wanna get it fixed anybody care to help me out please and thanks

J_Shah

Level 1

4 points

Aug 29, 2020 6:42 AM in response to garrylaha

Hi Did Anyone managed to visit Apple care centre and did they managed to solve this issue ?? I've been asked to go there and see them.

Aug 30, 2020 2:00 AM in response to garrylaha

I have same network problem after updating operating system 13.6.1 on my 8 plus. Hope apple will issue correct update soon to fix the issue.

very much annoyed.

tod96

Level 1

8 points

Aug 30, 2020 7:26 AM in response to garrylaha

Me too!!!! This is a nightmare!!!

Sep 3, 2020 12:03 AM in response to garrylaha

Did the upgrade to iOS 13.7 resolve the issue for anyone?

Sep 3, 2020 2:02 PM in response to tod96

I haven’t installed the 13.7 version yet as I’m too scared to do so!

PU2869

Level 1

4 points

Sep 3, 2020 7:44 PM in response to tod96

I tried to download 13.7 but says I must be on WiFi to download BUT if I’m on WiFi, the software update notification doesn’t load??? Any Suggestions to download?

Sep 5, 2020 9:44 AM in response to tarselli23

What did you figure out I got a 7 had a 6 it gets half as much signal and none in lots of places I had no problem before should I take mine in

Sep 7, 2020 8:57 PM in response to PU2869

Try to connect to iTunes and upgrade through it. Might work.

Sep 21, 2020 2:30 PM in response to tod96

Mine won’t install the newest update even though I’m connected to my WiFi it just says no internet connection

Sep 21, 2020 2:31 PM in response to fbua

My network provider has sent me 2 replacement sims and still the same no signal just flashing searching constantly

iOS 13.6.1 Wi-Fi network issues