Apple Event: May 7th at 7 am PT
Dear Sir/Madam
I bought before 2 weeks ago 2 IPhones 13 pro Max and both of them are losing the WiFi signal despite that the routers are 4 meters away from my location.
my previous cellphone was Huwai and this problem was never happened.
please see attached photo which shows the What’s App. looking for network.
please advise,
iPhone 13 Pro Max, iOS 15
See the following Apple articles:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
https://support.apple.com/en-us/HT204051
Recommended settings for Wi-Fi routers and access points
https://support.apple.com/en-us/HT202068
See also this Apple article: Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch
https://support.apple.com/en-us/HT211227
Here use private Wi-Fi addresses for all devices, also Windows OS laptops. It works perfect.
See the following Apple articles:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
https://support.apple.com/en-us/HT204051
Recommended settings for Wi-Fi routers and access points
https://support.apple.com/en-us/HT202068
See also this Apple article: Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch
https://support.apple.com/en-us/HT211227
Here use private Wi-Fi addresses for all devices, also Windows OS laptops. It works perfect.
Losing WiFi network
