You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: tisitx
tisitx Author
User level: Level 1
84 points

How can I see messages sent to my iCloud email on my phone?

When I got a new iPhone a few months ago and suddenly the text messages I sent from my phone showed up to recipients as being from my iCloud email address. I changed a setting on the phone so that messages would just be from my phone, but people apparently send me messages by replying to those old messages sent from my iCloud email address, but I don't see those and don't understand where they go. How can I get them to go to my phone? And how can I see the ones I have missed? Thanks for your help.

iPhone SE, iOS 13

Posted on Aug 15, 2020 6:11 PM

Reply
Question marked as Top-ranking reply
User profile for user: Chris0107
Chris0107
User level: Level 9
51,929 points

Posted on Aug 15, 2020 8:49 PM

If you go to Settings > Messages > Send & Receive, all the options under 'You Can Receive iMessages to and Reply From' should be checked. In the section that says 'Start New Conversations From', this is probably what you changed before, you'd likely want the phone number checked.

I'm not sure if you'll see the messages that you missed or not.

Tell them not to reply to the old thread, reply to the new thread.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Chris0107
Chris0107
User level: Level 9
51,929 points

Aug 15, 2020 8:49 PM in response to tisitx

If you go to Settings > Messages > Send & Receive, all the options under 'You Can Receive iMessages to and Reply From' should be checked. In the section that says 'Start New Conversations From', this is probably what you changed before, you'd likely want the phone number checked.

I'm not sure if you'll see the messages that you missed or not.

Tell them not to reply to the old thread, reply to the new thread.

Reply

How can I see messages sent to my iCloud email on my phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up