Ok so I accidentally signed out my apple id on my iPhone 6. When I try to sign in, after entering the password, it says *Signing in to iTunes and App store* and its pretty much stuck there for an hour or so. No alert, nothing, its just stuck there. I tried everything here https://support.apple.com/en-us/HT201400
but it doesn't seem to work.
Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
This may be your problem, an updating Apple ID settings problem. Apple is aware of the problem.
Note that some have solved the problem by signing out of iCloud, restarting their devices, and signing back in.
I suggest you use my search link (update apple id settings) in trying to solve your problem. You will see a number of links that are related to it (some deal with iPhone/iPads explicitly, and others are more general). Note that I have not seen a definitive solution for it. But, some related to the search link claim fixes.
If you want to contact Apple Support to deal with your problem, see:
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient. Phone support sometimes is not available.
Apple ID Support https://support.apple.com/apple-id
Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option for you.
i tried that fix in bolds, i signed out(like my apple id was signed it but it wasnt specifically working for itunes and app store)... then i restarted and tried to sign in again... now its been stuck at *signing in to iCloud* instead of *Signing in to iTunes and App store* will wait a bit more before contacting apple support
thank you very much... i did not exactly do a factory reset.. but i reset the settings to default... so no data was lost... AND IT WORKED.. it signed in, thank you ( i mean the wallpaper and stuff got changed, but app data, photos etc are there so who cares at least i can download apps again)
Good luck. And, be safe.
You are welcome.
iTunes sign in issue
