Sidecar no Longer Working

Question

Sidecar no Longer Working

Hello,

I am currently having problems connecting my MacBook Pro (2019) to my iPad (2017) via sidecar. The same "Device Timed Out" message appears over and over again. I've searched through forums and nothing helped me solve this problem. I tried reseting the wi-fi connection, bluetooth connection, etc, but to no avail.

I'm not sure which update was, but in the second half of last year I was able to connect almost instantly and with no problem, now with the updates (These are de versions I have now: Macbook - Catalina 10.15.6, IpadOS 13.6) I can't connect properly. So I'm thinking maybe these updates are the reason for this problem.

Anyone has a tip I could try? Or am I overseeing something?

Thank you for your help!

iPad, iPadOS 13

Posted on Aug 16, 2020 1:49 PM

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Answer 1

Top-ranking reply

Bri10Knee

Community Specialist

Aug 21, 2020 1:16 PM in response to rafaelahaiabe

Hey rafael,

Glad to hear it's working with the wired connection. The next step would be to reset user permissions on the Mac.

Change permissions for files, folders or disks on Mac

Then check to see if the same thing happens in a test user account setting it up with the same Apple ID account.

From there, we'll know where to further guide you.

Take care!

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Answer 2

i_rina

Community Specialist

Aug 17, 2020 12:46 PM in response to rafaelahaiabe

Hello,

Great job with the troubleshooting you've done so far. It sounds like you're trying to get Sidecar working again between your iPad and MacBook Pro. We're happy to suggest some tips, and recommend you test the feature after each step.

To begin, updating the iPad once more is recommended--13.6.1. Restart both devices, double check the same ID remains signed in to Settings > [your name], and use the same Wi-Fi network. Follow the steps in the article below to toggle Handoff on each device:

Use Handoff to continue a task on your other devices

Test Sidecar with both a wired and wireless connection to the network, if possible.

Let us know if you're still running into the same trouble. We have some additional help we can provide.

Talk with you soon!

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Answer 3

Aug 21, 2020 11:08 AM in response to i_rina

Hello!

Thank you for the tips. I've followed your instructions, and with cable connection, sidecar worked as it should.

The problem is trying the wireless connection, as It still appears as my iPad "Timed out". Although the wired one worked, I have a preference for the wireless feature, so I still want to try and make it work.

Thanks!

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Answer 4

Aug 24, 2020 1:17 PM in response to Bri10Knee

Hello!

I am able now to connect wirelessly without any problems!

Thank you very much for your help!

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Answer 5

i_rina

Community Specialist

Aug 24, 2020 1:45 PM in response to rafaelahaiabe

Hello rafael,

We're very glad to hear that it's working again!

Have a great one!

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Sidecar no Longer Working

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