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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I'm struggling to sync my MacBook with my iCloud Drive. Besides desktop and documents everything seems to be in sync, but these two folders remain empty on my mac. In the Finder in the iCloud section they are showing up as empty folders with a dotted iCloud icon.
Can someone help me and tell me, what I'm doing wrong?
Thanks!!!
MacBook Pro 16″, macOS 10.15
Hello JuliusMoehring,
Welcome to the Apple Support Communities!
We see you're having an issue with your Desktop files and Documents folder syncing through iCloud Drive. Let's check into some options.
We have an article here for how to check that your Desktop and Documents folders are set up for sync: Add your Desktop and Documents files to iCloud Drive
In the article, there is a section titled 'Turn on Desktop and Documents' we'd like you to try.
You can also ensure you've updated to the newest version of macOS, connected to a good known working network, and that you're signed into the correct Apple ID on each device for iCloud.
Hope you have a great rest of your day!
Hello JuliusMoehring,
Welcome to the Apple Support Communities!
We see you're having an issue with your Desktop files and Documents folder syncing through iCloud Drive. Let's check into some options.
We have an article here for how to check that your Desktop and Documents folders are set up for sync: Add your Desktop and Documents files to iCloud Drive
In the article, there is a section titled 'Turn on Desktop and Documents' we'd like you to try.
You can also ensure you've updated to the newest version of macOS, connected to a good known working network, and that you're signed into the correct Apple ID on each device for iCloud.
Hope you have a great rest of your day!
iCloud not syncing desktop and documents
