Apple Intelligence is now available on iPhone, iPad, and Mac!
Hello. I bought my iphone 5s from someone else. I do not know where he is currently, I lost his contacts, I don't have his Apple ID and password since it's been really long. I have been asked for Apple ID and password for the phone's activation lock. I do not even have the ID and password. How can I resolve this issue please?
iPhone 5s
If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Learn how to remove a device from a previous owner's account.
If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.
If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Learn how to remove a device from a previous owner's account.
If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.
Hello.
Unfortunately, there's nothing you can do if the iPhone is locked to another person's Apple ID.
Activation Lock
