Facebook Messenger notification badge no longer showing up with new messages

Ever since about two weeks ago, my Messenger app stopped showing the badge icon on it to alert me that a new message had been received. If I turn on other forms of notifications for the app, it will appear. But I only want the red badge so when I see my home screen I know. I do not want the lock screen, banners, notification center banners, or regular banners. I am including a screenshot of how my notifications are configured, but will not work.


Are others experiencing this again? I've seen it has been an issue in the past. Nothing I've tried has fixed it (restart iPhone, turn notifications on & off, delete/reinstall app, update firmware, update app)

iPhone XS

Posted on Aug 20, 2020 11:35 AM

Reply
1 reply

Aug 22, 2020 7:03 AM in response to ZakLong

Hi ZakLong!


Thank you for using the Apple Support Communities.


It appears you are having issues with the Messenger app not properly notifying you. We would be happy to point you in the best direction.


Since this issue is occurring with a third party app, we would recommend that you reach out to the developers of that app. This resource outlines how you can do that: How to contact an app developer


If the issue does occur with a native iOS apps, please do let us know, so we can continue working together.


Best wishes!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facebook Messenger notification badge no longer showing up with new messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.