You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kateblumts Author

Level 1

13 points

contacts on MacBook air won't let me add a new card

I am on a MacBook Air, running Catalina. When I try to add a new contact card to my contacts, I get through typing the name but as soon as I go to fill in details, the app just suddenly switches to an existing contact. Tried quitting and restarting and saving from just the name but nothing works. Won't let me save the new card either. I know other people were having this problem with High Sierra back in 2018 but is it still happening and what can I do?

MacBook

Posted on Aug 20, 2020 4:54 PM

Top-ranking reply

BDAqua

Level 10

245,219 points

Posted on Aug 20, 2020 6:18 PM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

View in context

contacts on MacBook air won't let me add a new card

Similar questions