Apple Watch Series 4 Screen Broke OUT OF NOWHERE

Hello. The screen of my series 4 watch broke with no impact. Was fine in the morning, was broken in the afternoon. There was no impact; nothing special going on that day. It was a really hot day, and I was in the sun for a few hours, and that's all I can think of. It started as a small crack and then spread through the watch over a few days. I've called apple 3 times and they say it's out of warranty and there's nothing they can do, I have to pay $349 for repair. The series 2 and 3 are known to have this problem and they offer free repairs. There is currently a lawsuit against apple for all series because of spontaneous screen cracking. What can I do? It's ridiculous to have to pay 75% of the cost of a new watch to repair a screen that cracked spontaneously after less than a year and a half of usage. I mean, this is a SPORTS WATCH, and I didn't even engage in any high impact sports. I strongly feel this is a manufacturing defect. Especially since series 2 and 3 had this problem. Whenever I call, they put me on with someone "senior" who is the "last point of contact". I can't get any further than second level. Honestly, this is outrageous. It's a $500 watch and it broke out of nowhere. Any suggestions?

Apple Watch Series 4, watchOS 6

Posted on Aug 21, 2020 8:16 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch Series 4 Screen Broke OUT OF NOWHERE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.