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Video option gone

I no longer have a video option for my iPhone 11 Pro Max and the only way I can record is by holding my shutter button. Does this only affect the 11 series and any ideas to see if it’s just my phone? Should I go to my nearest Apple store and see what they say? Anything to help me sort this out or something like that please reply thanks.

Posted on Aug 22, 2020 1:59 PM

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Posted on Aug 23, 2020 12:39 PM

Hi Loganberry2007,


Thank you for posting in the Apple Support Communities. We see no one has responded to your post yet. To assist the community in replying, you might consider providing more information about what you’re experiencing. Including the following details in your post may be helpful:

 

If you receive an error message, what does it say? Which software version?

Is this in the Camera app only?

 

The more information you provide, the better chance the community will be able to offer some additional guidance.

 

Have a great day!

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Video option gone

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