IOS update 13.6.1 disabled microphone and ability to make phone calls.

After installing IOS update 13.6.1 on 7 plus, I now can not place a phone call. I can text and that’s it. Have followed all recommendations for a fix to no avail. Sound does come out of speakers but microphone and dialing a number have failed the moment after Download completed. Aug 22, 2020.

iPhone 7 Plus, iOS 13

Posted on Aug 25, 2020 9:57 PM

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3 replies

Aug 29, 2020 5:58 AM in response to jrcjc

The generic reply/recommended fix isn’t satisfactory.

The microphone is no longer working!

  • I can’t Hey Siri
  • i can answer a call but can’t be heard, whether phone call or WhatsApp, same behaviour
  • I can’t send a voice reply to a text message, it won’t record
  • I can’t create a voice memo, it won’t record.

i updated to 13.6.1 yesterday.


i can attach a Bluetooth headset and then record, but when I disconnect the headset it stops allowing me to use the (phone’s) microphone

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IOS update 13.6.1 disabled microphone and ability to make phone calls.

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